Managers as Coaches

Managers as coaches

Posted on October 22, 2018 by Leslie Wells

For more than 25 years, Indiana University Executive Education has partnered with the Indiana Hospital Association to conduct the IHA Management Institute, specifically designed for managers in IHA-member health care organizations.

During the 6-month-long course, participants learn how to effectively communicate with and manage a diverse team made up of varying generations and work styles, and lead their employees toward excellence.

Those who successfully complete 9 of the 10 courses will qualify for the Healthcare Manager Certificate. Institute sessions include discussions on:

Management style and listening practices
Building successful teams
Managing in a changing work environment
The art of successful interviewing
Managing time and stress on the job
Building employee success
Critical human resources practices
Financial management
Conflict resolution and dealing with difficult people
Becoming a ‘star’ performer

Mary Anna Weber, president of Angotti Weber and Associates, serves as a faculty member for the Institute and leads the course on building employee success through coaching. As part of that class, Weber collaborated with Stephanie Wood, a 17-year veteran of Community Health Network who now works as an executive coach, to discuss some of the challenges managers encounter when it comes to coaching.

(more…)

Piecing together a philanthropic puzzle

Posted on October 15, 2018 by Leslie Wells

O’Neill School alumna Angela Carr Klitzsch serves as the CEO of EmployIndy.

“I try to use my skill set for the greatest public good. Wherever there are opportunities to dig in and make a difference, that’s where I end up landing,” says Angela Carr Klitzsch, MPA’06, Nonprofit Management.

Carr Klitzsch’s current landing pad is at the helm of EmployIndy.

When she took the position as president and CEO in 2016, she wanted to connect employers to those most in need of work in Indianapolis. In just two years, her efforts and those of her staff have already made a tremendous difference.

“When I stepped in the door here, we had more than a million dollars on the books that we could not spend because we couldn’t find the clientele to spend it on,” she recalls. “We have the complete opposite problem now.”

(more…)

“We need more people like Jason.”

Posted on October 8, 2018 by Leslie Wells

Jerry Baker, Jason Baker’s father, organized the Beyond the Badge 5K after his son was murdered in 2001 while working as a Marion County Sheriff’s deputy. Jerry also served on IUPD and as an O’Neill faculty member.

At just 5 years old, Jason Baker had already met his hero. Every day he watched that hero keep people safe. His hero didn’t clock out at 5 p.m., didn’t take holidays off, and didn’t hang up his cape.

His hero was his father, Jerry Baker. A former police officer at IUPUI and O’Neill IUPUI faculty member, Jerry started his law enforcement career in Albion, Michigan, eventually becoming the chief of police.

“It was a small enough community that Jason could walk down to the station after school and do his homework,” his father recalls. “Everybody knew him; everybody loved him.”

That station set the stage for Jason’s future.

(more…)

Fueling the future of transportation leadership

Posted on October 1, 2018 by Leslie Wells

Brian Ness standing in an atrium. — Brian Ness with the Idaho Transportation Department graduated from Executive Education’s National Transportation Leadership Institute in 2000 and now serves as an instructor for the program.

It’s been 18 years since Brian Ness first attended the National Transportation Leadership Institute. He was just starting a new position when his boss told him to pack his bags for two weeks; he was heading to Indianapolis.

“I felt there was no way I could spend two weeks away from work,” he says. “I was still trying to learn the job and get established in the community.”

Little did Ness know the long-term impact those 13 days would have on his now 40-year transportation career.

“It was a fantastic, life-changing experience,” he admits. “It was my first exposure to national-level training, which gave me a jumpstart on my career and helped me build a network of people I can rely on. Nearly two decades have passed but I still use many of the things I learned in that training to this day.”

(more…)

Coroner’s office internship offers different view on crime scenes

Posted on September 24, 2018 by Leslie Wells

O’Neill

“You work a lot more with live people than you do with dead people.”

That’s how Makayla Morris describes her internship with the Marion County Coroner’s Office. Morris spent the summer there and is now joining their ranks as a deputy coroner after she was offered a position before she even has her diploma in hand.

Morris came to IUPUI as a forensics major, but quickly realized living in a lab wasn’t what she wanted. That’s when she found O’Neill’s criminal justice degree.

“I liked that you got a lot of hands-on experience in O’Neill,” she says. “Criminal justice courses help you learn how to deal with people in real-life situations rather than just working with specimens in the lab.”

Morris switched majors, keeping forensics as her minor. It was in a forensics class that a deputy coroner came to speak to students about the job and the internship opportunities available to all students.

“Before that, I thought I wanted to work crime scenes,” she says. “Then I heard the deputy coroner describe what they do and knew that was what I had been looking for.”

So what does a deputy coroner do?

(more…)