“Sensemaking occurs in organizations when members confront events, issues, and actions that are somehow surprising or confusing.” (The Social Processes of Organizational Sensemaking, Sally Maitlis, 2005).  During this past week, post-election, I believe I have observed our “organization,” the United States of America (as well as other countries around the world), exhibiting this social construction… Read more »

As another presidential election campaign races to its conclusion, the topics of public management and leadership are getting a lot of attention and scrutiny. Questions such as “Whom do you trust?” or “Who is the most qualified?” are in the news every day. For those vying for the top leadership position in the United States,… Read more »